(Welcome to my 200th post on The Cyber Advocate!)
“Everyone hates lawyers, except their own, of course.”
It’s an interesting proposition – the idea that people universally hate lawyers. Oftentimes, I happen to believe, lawyers are hated as a result of misdirected anger. We’re the face that opposing parties put on the less-than-courteous actions of our clients. Sure, it might be the bank that’s throwing me out, or the doctor who injured me, or OJ who (allegedly) murdered his wife, but it’s the lawyer whose face we see.
So I suppose I understand the first part, but the second part of the quote leaves a lot of wiggle room. For lawyers, we like to read it as a sign that everyone loves their own lawyer. But that’s not what the quote says. All it really says is that they don’t hate us. Why wouldn’t they like us? Well, a lot of reasons…
But one of the highest on the list (and growing in prominence recently) is the way we do our job – and how that ends up costing our clients more. The result is a steady change in the way law firms are expected to do business, with greater efficiency, transparency, and communication.
But even major companies don’t achieve those kinds of goals through sheer will. They use sophisticated project management tools and systems, put in place over time. So why haven’t law firms implemented legal project management?
There is no good answer, because you need it. (more…)
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